Organization: Compass Family Services is a 100+ year old nonprofit working on the front lines of San Francisco’s homeless crisis. We provide families experiencing or at risk of homelessness with comprehensive support to address immediate needs and ensure long-term success.

Schedule: Full time, Monday - Friday, during standard business hours.

Salary range: $30 - $33 per hour

Location: 37 Grove St, San Francisco. 4-5 days per week in the office.

Organizational Core Competencies: Accountable / Adaptable / Client-centered / Collaborative / Committed to diversity, equity, inclusion and belonging / Resourceful

Position Description: The Financial Counselor helps San Francisco families who are struggling financially and/or with their credit. This includes empowering families to understand and improve their credit scores, repair credit, and develop a financial wellness plan through workshops and one-on-one meetings.

Specific responsibilities include:

  • Work collaboratively with case managers from all Compass programs to support their clients to obtain and maintain housing stability.
  • Lead financial literacy workshops.
  • Create a financial literacy resource bank and resource guide.
  • Help clients to obtain credit reports, read and understand their credit reports and assist with the credit repair process.
  • Help clients identify and remove barriers to stable housing, such as past evictions and poor credit history.
  • Provide crisis intervention, community and support services, information and referral, family budget assistance, and advocacy.
  • Maintain up-to-date and thorough client files, both paper and electronic.


  • Fluency in Spanish required.
  • Professional experience with financial literacy.
  • Experience working with people in crisis and demonstrated understanding of issues facing homelessness and low-income families.
  • Strong public speaking skills; comfortable designing and leading workshops in English and Spanish.
  • Strong interpersonal skills, including relationship-building, networking, and ability to develop trusting relationships with a diverse set of individuals.
  • Outstanding work habits: punctuality, communication, reliability, cooperation, organization, professionalism. Ability to work independently and to juggle many responsibilities concurrently.
  • Demonstrated commitment to diversity, equity, inclusion and belonging work.
  • Strong computer skills with proficiency in Microsoft Suite of Programs (Outlook, Word, Excel, Power Point, etc.). Salesforce experience a plus.

Location & Covid Considerations:

  • Work location: 37 Grove Street, San Francisco
  • In person 5 days per week for the first three months, then option to work remotely one day per week
  • Covid vaccination required for all staff

To Apply:

Please apply through our online application.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an equal opportunity employer and actively seek to recruit a diverse workforce. Employees must embrace the idea that Diversity, Equity, Inclusion, and Belonging contribute to the success of our underserved communities, and therefore to shared prosperity in our city and region. Compass Family Services is committed to the continuous work of implementing specific actions that will disrupt systemic prejudice and improve equity across programs and departments, to become an example to partners who also believe in a culture of inclusion that leverages diversity.

Consistent with the Americans with Disabilities Act and California civil rights law, Compass Family Services will provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for the agency. Requests for reasonable accommodation apply to all aspects of the hiring process. If reasonable accommodation is needed, please use the answer box for the final question of the job application to let us know.